Cookie Policy
This policy explains what cookies and similar technologies we use on the Toriven™ website, why we use them, and how you can manage them.
Important: Toriven™ does not use cookies, analytics, advertising tags, or similar website tracking technologies for the purpose of collecting personal health information (PHI). These technologies are used for website functionality, analytics, website improvement, and advertising and conversion measurement. Toriven™ takes reasonable steps to limit the collection and transmission of personal or sensitive information through these technologies.
What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, improve user experience, understand how websites are used, and measure the effectiveness of advertising.
Similar technologies include web beacons, pixels, tags, scripts, and local storage. These work in a comparable way to cookies and are covered by this policy.
Cookies and Technologies We Use
| Technology | Type | Purpose | Provider | Duration |
|---|---|---|---|---|
| Session cookies | Maintains website functionality and sessions. | Toriven™ | ||
| Google Analytics / Google Tag | Helps us understand website traffic, engagement, pages visited, referral sources, and general website usage. | Google LLC | ||
| Google Ads | Helps measure advertising performance, website interactions, and configured conversion events. | Google LLC | ||
| Microsoft Advertising UET | Helps measure visits, website interactions, and configured conversion events associated with Microsoft Advertising. | Microsoft Corporation | ||
| PostHog | Helps us understand website navigation, engagement, clicks, scrolling, and other website interactions. Session replay may also be used to understand website usability. | PostHog | ||
| Google Fonts | Loads web fonts used in our website design. Google may receive technical information associated with the network request. | Google LLC |
These technologies may process information such as pages visited, interactions, approximate location, device and browser information, referral source, and advertising campaign information.
Toriven™ takes reasonable steps to configure analytics and advertising technologies in a manner that limits the collection of information entered into forms or other areas that may contain personal or sensitive information.
Advertising and Conversion Measurement
Toriven™ may advertise its services through platforms including Google and Microsoft Advertising.
We use advertising measurement technologies to understand whether advertising results in website visits, interactions, enquiries, or other configured website actions. This information helps us understand campaign performance and improve our advertising activities.
These technologies are not used for the purpose of collecting clinical information, assessment responses, diagnoses, or treatment information.
PostHog and Session Replay
Toriven™ uses PostHog to better understand how visitors navigate and interact with our website.
Where session replay is enabled, it may record website navigation and interactions to help us identify usability issues and improve the visitor experience.
Toriven™ takes reasonable steps to limit the capture or display of information entered into forms and other potentially sensitive fields. Session replay is intended to help us understand how the website is used, rather than the personal or clinical information a visitor may provide.
Third-Party Platforms and External Links
Some links on the Toriven™ website direct you to third-party platforms, including our contact forms, careers enquiry forms, and client portal.
Once you leave torivenhealth.com, you may be subject to that platform’s own privacy policy, terms of service, cookies, and data-collection practices.
Toriven™ does not control the independent privacy and cookie practices of third-party websites. We encourage you to review the privacy information provided by those platforms before submitting personal information.
Client Portal and Clinical Platform
Toriven™ operates a secure client portal through which clients can book appointments, complete intake forms, communicate securely, and access clinical documentation.
The portal is provided through a third-party clinical platform and may use essential session, security, and authentication cookies.
Personal health information handled through Toriven™’s clinical systems is governed separately by our Privacy Policy, applicable agreements, and applicable privacy requirements, including PHIPA where applicable.
What We Do Not Use Tracking Technologies For
Toriven™ does not use website analytics or advertising technologies for the purpose of:
- building advertising profiles based on personal health information;
- selling personal health information;
- collecting clinical or assessment information for advertising purposes; or
- tracking activity within secure clinical systems for advertising purposes.
Our analytics and advertising technologies are intended to help us understand website performance, visitor experience, and the effectiveness of our advertising and outreach.
Managing and Disabling Cookies
You can control and manage cookies through your browser settings and, where available, through cookie controls provided on our website.
Most browsers allow you to view, manage, delete, or block cookies. Blocking certain cookies may affect website functionality.
- Google Chrome — Cookie settings
- Mozilla Firefox — Cookie settings
- Apple Safari — Cookie settings
- Microsoft Edge — Cookie settings
Google provides tools that allow users to limit or opt out of certain Google Analytics data collection, including the Google Analytics Opt-out Browser Add-on.
Other analytics and advertising providers may provide their own privacy controls or opt-out mechanisms.
Canada’s Anti-Spam Legislation (CASL)
CASL applies to certain commercial electronic messages sent by Toriven™.
Our use of website analytics and advertising measurement technologies does not itself authorize Toriven™ to send marketing communications to website visitors.
Where consent is required for commercial electronic communications, Toriven™ will manage those communications in accordance with applicable requirements.
Changes to This Policy
We may update this Cookie Policy from time to time, particularly when we add or change website, analytics, advertising, or clinical-platform technologies or when applicable requirements change.
We encourage visitors to review this policy periodically.
Contact
If you have questions about this Cookie Policy or how we use cookies and similar technologies, please contact us:
Organization: Health Inc.
Privacy enquiries: privacy@torivenhealth.ca
Full Privacy Policy:torivenhealth.com/privacy-policy
Toriven Health Inc. · Cookie Policy · Effective August 2026 · Province of Ontario, Canada