Accessibility & AODA Statement

Our Commitment

Toriven™ (Toriven Health Inc.) is committed to ensuring equal access to our website and digital services for all individuals, including persons with disabilities. We are working to meet and maintain compliance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Integrated Accessibility Standards Regulation (IASR) under Ontario Regulation 191/11. We are committed to identifying, removing, and preventing accessibility barriers in a timely manner.

We are committed to meeting Web Content Accessibility Guidelines (WCAG) 2.0 Level AA requirements, as required under the IASR for information and communications standards. We are additionally building toward WCAG 2.1 Level AA as best practice beyond the legal minimum.

Applicable Standards

This website is being developed with reference to the following standards and legislation:

• Accessibility for Ontarians with Disabilities Act, 2005 (AODA)
• Integrated Accessibility Standards Regulation (O. Reg. 191/11) — Information and Communications Standards, Customer Service Standards
• Web Content Accessibility Guidelines (WCAG) 2.0, Level AA — published by the World Wide Web Consortium (W3C)
• Ontario Human Rights Code — with respect to equal treatment in services

Current Status

Toriven™ is Now Accepting Appointment Requests. Accessibility remains an ongoing priority, and our website is regularly reviewed to support compliance with AODA requirements and WCAG accessibility standards. The following accessibility features have been implemented across all pages:

• Semantic HTML structure with appropriate heading hierarchy (single H1 per page, logical H2–H4 structure)
• Colour contrast ratios meeting WCAG 2.1 Level AA across all pages — accessible green (#006B44, 6.59:1 on white) used for all text and interactive elements; body text at minimum 5.74:1; headings at 17.39:1
• Descriptive link text that is meaningful out of context
• No images present on site — alt text requirement not currently applicable
• Keyboard navigability for all interactive elements including navigation, buttons, and forms
• Skip navigation links present on all pages
• Focus-visible indicators implemented via CSS for all interactive elements
• No content that relies solely on colour to convey meaning — icons and labels used alongside all colour signals
• Consistent navigation structure across all pages
• Reduced motion media query implemented — animations suppressed for users with prefers-reduced-motion enabled
• ARIA landmarks, roles, and live regions implemented across all pages
• Cookie consent banner implemented with ARIA dialog role, 44px touch targets, and keyboard accessibility
• Screen reader utility class (sr-only) applied to visually hidden content throughout

Ongoing accessibility review items: Resize text behaviour at 200% zoom; text spacing overrides (line height 1.5x, letter spacing 0.12em); contact form error state announcements; reflow at 320px viewport width. These items are part of our ongoing accessibility review and continuous improvement process.

Known Limitations

While we strive to maintain an accessible experience across our website, accessibility improvements are an ongoing process. If you encounter any accessibility barriers, please let us know so we can address them as quickly as possible.

Third-Party Tools and Content

Toriven™ uses third-party tools and platforms to support our services, including secure communication and client portal systems. Some third-party tools may have their own accessibility limitations outside of our direct control. We will work with our vendors to improve accessibility where possible and will not use tools that create unnecessary barriers for clients with disabilities.

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Multi-Year Accessibility Plan

In accordance with the IASR, Toriven™ is committed to developing and maintaining a multi-year accessibility plan. Our multi-year accessibility plan is available upon request — please contact us using the details in the Feedback and Contact section below. Our current commitments include:

• 2026: Completed accessibility review of all patient-facing pages and implemented accessibility improvements across the website.
• 2026: Continue monitoring accessibility, publish updates as needed, and ensure all new content meets WCAG accessibility requirements.
• Post-launch (ongoing): Annual review of website accessibility; address reported barriers within a reasonable timeframe; train staff on accessible content creation; ensure all staff receive accessibility training in accordance with IASR requirements

Accessible Formats and Communication Supports

Upon request, Toriven™ will make reasonable efforts to provide information in accessible formats or with appropriate communication supports. Requests can be submitted using the contact information below. We will respond to accessibility format requests in a timely manner and at no additional charge.

Feedback and Contact

We welcome feedback on the accessibility of our website. If you encounter a barrier, experience difficulty accessing any content, or would like to request an accessible format, please contact us:

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Document version: 1.1  |  Last reviewed: July 2026  |  Next scheduled review: Annually

This statement applies to the Toriven™ website at torivenhealth.com and all associated pages operated by Toriven™ Health Inc.